Tuesday, February 19, 2013

Halifax Rush ticket presale failure

I had three goals today: get a haircut, buy Rush tickets in the fan club pre-sale and meet with some guys about shooting video of an upcoming wrestling show.

Two out of three, but the biggest one was a big failure!

I got to the Rush pre-sale site (Ticketstoday) and went through the initial steps -- yes I'm of age, yes I accept the conditions, Halifax please, etc. etc.

I selected two (2) lower bowl seats. I checked the Halifax Metro Centre seating chart (printed out in advance) and wasn't sure I loved the seats, so I selected the "find me a different pair" button and ........ all gone. WHAT?! In TWO minutes?

So, I kept at it. Find tickets -- there are no tickets.

Find tickets -- there are no tickets.
Find tickets -- there are no tickets.
Find tickets -- there are no tickets.
(etc.)
Find tickets -- there are no tickets.
Find tickets -- there are no tickets.
Find tickets -- here are two tickets. Want them?

YES. YES I want those tickets. Okay, yes, address, name, all that stuff. Okay. Credit card number. Expiry date. Secret number on the back.

I click the button that's supposed to be "That's everything, let's finish this thing." And I got this failure message:


??? It says I've exceeded the "allowed amount of time" to purchase some of my tickets, and that the expired tickets were....the tickets in my cart. Right above that is the countdown timer that had begun counting down when I started browsing in the first place. As you can see, by the time I got to my screencap utility, it was at 4:16. I was *not* out of time.

I've since been unable to get any tickets. As of one minute ago, the site now says there are *no* tickets available. For the past half hour, it's at least been letting my try to get them. Now it says there is not one ticket available.

I don't know whether to scream or cry.

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