Dear Big Ass Superstar:
can i cancel my aliant service and keep my phone number?
Dear Aliant subscriber:
Yes you can, but you need to be careful.
Number Portability is now available to Canadians. But just because you can change providers and keep your numbers doesn't mean the phone and cable companies have run out of ways to screw you. I don't have full specifics for Bell, Aliant, Rogers, Eastlink, Telus, Shaw or others, beyond my story and some details.
I wrote about keeping your Aliant phone number after we moved in a post titled "Keeping your phone number while moving; or, how not to get screwed by Aliant":
Let's say this happens: you're an Aliant customer, and you contact Eastlink to order phone service that maintains your existing number. Eastlink says everything's cool, just be sure not to cancel your service with Aliant or the number won't transfer. Eastlink does *not* you that you'll be liable for an extra month of service payment if you don't give Aliant 30-days notice of cancellation. Your Eastlink phone service is set up, the number is ported, and Aliant service is terminated. But because you never told Aliant you were leaving, you triggered the 30-days-you-pay-sucker clause and now you're on the hook.
That's how our final phone bill came out to twice what we expected.
Read the post for more information.
Bottom line: read the fine print, and plan well in advance.